Returns & Refunds Policy
At Globalwarez, your satisfaction is our priority. If you are not completely happy with your purchase, our Returns & Refunds Policy ensures a smooth process.
1. Eligibility for Returns
Items must be unused, in original packaging, and returned within 14 days of delivery.
2. Non-Returnable Items
Certain products, including personal care items, cosmetics, and clearance products, cannot be returned for hygiene and safety reasons.
3. Condition of Returned Items
Products must be in the same condition as received, without damage, stains, or missing parts.
4. Requesting a Return
To initiate a return, email us at info@globalwarez.com with your order number and details of the item.
5. Return Shipping Costs
Customers are responsible for return shipping unless the item is defective, damaged, or sent incorrectly.
6. Inspection & Approval
Once your item is received, we will inspect it and notify you if your return has been approved or rejected.
7. Refund Process
Approved refunds will be credited to your original payment method within 7–10 business days.
8. Shipping Costs & Deductions
Shipping fees are non-refundable. If free shipping was offered, actual shipping costs may be deducted from your refund.
9. Exchanges
We only replace items if they are defective or damaged. For exchanges, please contact us before returning the product.
10. Customer Support
For all return and refund inquiries, contact our support team at info@globalwarez.com. We aim to resolve requests quickly and fairly.